Effective Date: 19.01.2026

At Fragrance Gallery Fiji, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

1. About Our Business

Fragrance Gallery Fiji imports and distributes oil-based perfumes.
We do not manufacture fragrances. All products are sourced from trusted suppliers and distributed locally.

2. Information We Collect

We may collect the following information when you use our website or services:

  • Full name
  • Contact details (phone number, email address)
  • Delivery or pickup details
  • Order and payment-related information
  • Messages or enquiries you send to us
  • Basic website usage data (such as browser type and pages visited)

Payment details are processed securely through third-party payment providers. We do not store full payment card details.

3. How We Use Your Information

Your information is used to:

  • Process and fulfil orders
  • Arrange delivery or in-store pickup
  • Communicate with you regarding purchases or enquiries
  • Improve our products, services, and website experience
  • Share updates or promotions (only where you have chosen to receive them)

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Courier and delivery service providers (such as EMS)
  • Payment processing providers
  • Marketing platforms used for communication or promotions
  • Authorities where required by law

All third parties are required to handle your information securely.

5. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Analyse website traffic and performance
  • Support marketing and promotional activities

You may disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable measures to protect your personal information from misuse, loss, or unauthorised access.
While we strive to protect your data, no online system can be guaranteed to be completely secure.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate details
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete orders and provide services
  • Comply with legal, tax, or business obligations

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Fragrance Gallery Fiji
Email: fragrancegallery08@gmail.com
Phone: +679 2173805
Location: Fiji